Roles

01

Administración médica VA

Optimización de la administración sanitaria con asistencia virtual especializada.

Taks:

  • Manage and schedule patient appointments and follow-ups
  • Answer emails and phone calls to provide exceptional support to patients and healthcare providers
  • Maintain and update electronic health records (EHR) accurately
  • Transcribe medical documents and correspondence
  • Assist in managing physician schedules and coordinating referrals
  • Ensure compliance with HIPAA and other healthcare regulations
  • Coordinate meetings, take meeting notes, and prepare reports
  • Support healthcare providers in administrative tasks to improve patient care
  • Perform other related duties as assigned
02

Especialista en atención al cliente

Ofrecemos un servicio excepcional y soluciones sin complicaciones.

Taks:

  • Respond to customer inquiries via email, chat, and phone to provide exceptional support
  • Troubleshoot and resolve customer issues in a timely and professional manner
  • Process orders, refunds, and exchanges accurately
  • Maintain customer records and update account information as needed
  • Collaborate with internal teams to address customer concerns and improve service
  • Escalate complex issues to the appropriate department when necessary
  • Gather customer feedback and provide insights for service improvements
  • Track customer interactions and resolutions using CRM software
  • Handle complaints and provide appropriate solutions to ensure customer satisfaction
  • Participate in team meetings and training sessions to enhance skills and knowledge
  • Support customer loyalty programs and retention initiatives
  • Perform other related duties as assigned
Young man with beard working on laptop at desk in a modern office setting.
03

Administrativo VA

Optimización de los flujos de trabajo con asistencia virtual experta.

Taks:

  • Manage and organize emails, calendars, and appointments
  • Answer phone calls and respond to inquiries professionally
  • Prepare reports, presentations, and correspondence
  • Handle data entry, record-keeping, and document management
  • Coordinate travel arrangements and process reimbursements
  • Schedule and organize meetings, including taking meeting notes
  • Conduct research and compile information as needed
  • Create and maintain spreadsheets, databases, and filing systems
  • Communicate with vendors and manage supply orders
  • Support marketing efforts by creating basic promotional materials
  • Perform other related administrative duties as assigned

Empecemos

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